Roofing Success
The Roofing Success Podcast is a show created to inspire roofing contractors to achieve optimal success in their roofing businesses. The host, Jim Ahlin, is the co-author of the book, "Internet Marketing For Roofing Contractors, How to TRIPLE Your Sales and Turn Your Roofing Website Into an Online Lead Generation Machine", and Co-Founder of Roofer Marketers, the Digital Marketing Agency for the roofing industry. On each episode, Jim will be sitting down with industry leaders to talk about their processes, the lessons they learned, and how to find success in roofing.
Roofing Success
The Customer Experience Strategy Behind 500+ Roofing Reviews with Mike Cochran
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500+ roofing reviews don’t happen by accident.
Mike Cochran of APEX Roofing built one of the most trusted roofing companies in Texas by focusing on one thing most roofers overlook… customer experience. From communication and follow-up to handling mistakes the right way, Mike shares the systems and mindset that helped APEX grow through referrals, repeat business, and loyal relationships.
In this episode, you’ll learn:
- Why Mike DOESN’T want a perfect 5.0 rating
- How great communication creates more referrals
- The customer experience details that separate great companies from average ones
If you want to grow a roofing company people trust — this episode is for you.
Check out APEX Roofing:
https://apexroofingcompanies.com
Listen to the episode on Spotify & Apple Podcasts (308) 👇
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🍏 https://roofingpod.com/apple-podcasts
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